FAQ - Rave bonfire

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FAQ

Welcome to our Frequently Asked Questions (FAQs) page. If you have a question that isn't answered here, please contact us at contact@bonfire.com.

JERSEYS

+ Can I wash my jersey?

Washing instructions:

  • Machine wash cold cycle
  • Ironing low temperature
  • Do not bleach
  • Drip dry
  • Do not dry clean

 

+ Do we make reflective or embroidered jerseys?

We do not offer reflective material or embroidering on our jerseys, probably in the near future.

 

+ What size jersey should I get?

Our jerseys run long! If you are not sure about the size, please check our jerseys size charts below:


Inches

XS

S

M

L

XL

2XL

3XL

4XL

5XL

Front length

30.5

31.5

32.5

33.5

34.5

35.5

36.5

37.5

38.5

Chest 1"
below armhole

21

22

23

24

25

26

27

28

29

 

Centimeters

XS

S

M

L

XL

2XL

3XL

4XL

5XL

Front length

77.5

80

82.5

85

87.6

90.2

92.7

95.2

97.8

Chest 2.5cm
below armhole

53.3

55.9

58.4

60.9

63.5

66

68.6

71

73.6

 

+ How custom product works?

It is simple! When a request for a customize jersey or flag is placed, one of our graphic designers will contact you ASAP and from there you can discuss further ideas (pattern, colors, logos, etc.). Once a design is ready, you will receive a draft of it that you can confirm or ask for further modifications if needed. Once the design is confirmed, you will receive a link to the store where you can place your order.

+Shipping

We take about 2-7 business days to create our cut & sew products. Then you should add shipping times on top of that. The production and shipping speed depends on the product type and destination. See table below:

Country / Region

Production time

Standard shipping

Express shipping1

USA

2-7 Business days

6-8 Business days

2-4 business days

UK

2-7 Business days

6-8 Business days

2-4 business days

Europe

2-7 Business days

4-15 Business days

2-4 business days

Canada

2-7 Business days

7-10 Business days

2-4 business days

Australia

2-7 Business days

5-10 Business days

2-4 business days

Rest of the world

2-7 Business days

2-3 business days

2-4 business days

USA Remote2

2-7 Business days

13-16 Business days

2-4 business days

(1) DHL EXPRESS SHIPPING

(2) USA Remote areas include Alaska, Hawaii, Puerto Rico, Virgin Islands and Guam.

How can I track my order?

Tracking links will be sent via email once your order has shipped. The link is sent after a ten-day period. Our team will try to provide tracking as soon as possible.

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