FAQs

The moment your order ships you'll get a tracking number by email. You can also view tracking anytime under My Account → Orders → Track. If your tracking hasn't updated after 48 hours, reach out — we'll chase it down for you.

Yes — you have 12 hours from order confirmation to update your shipping address or design. After that, your order enters production and can no longer be modified. For any changes email contact@ravebonfire.com as soon as possible with your order number.

Full cancellations are possible within 4 hours of purchase. Since every piece is printed on demand, once your order enters the production queue we cannot cancel or refund it. To cancel in time email contact@ravebonfire.com with your order number.

Every product page includes a detailed size chart with measurements in both cm and inches. Our jerseys run true to size — if you want that oversized festival fit, size up one. Between sizes? Always go up for comfort during long dance sessions. Still unsure? Email us your measurements and we'll tell you exactly what to pick.

Because every piece is custom-made we don't accept exchanges for sizing preference. That's why we recommend using the size chart carefully before ordering. If you're struggling to decide, reach out before you buy and we'll help you get it right the first time.

Yes — every style is available in XS to 5XL for both men and women. Every size gets the same full-color sublimation print quality. No compromise, no hidden up-charges.

Full sublimation printing bonds color directly into the fabric so your design never fades, cracks, or peels. The mesh fabric is moisture-wicking and engineered for all-night dance sessions and desert heat. We don't cut corners — our jerseys are built to outlast the festival season.

Machine wash cold on gentle cycle inside out. Hang to dry or tumble dry low. Skip the bleach and harsh softeners. Follow this and your all-over print will stay concert-ready for years.

That's on us — and we'll fix it fast. Email contact@ravebonfire.com with a photo within 7 days of delivery and we'll reprint or refund at no cost. No questions, no runaround.

Because every piece is custom-made for you, we accept returns only for manufacturing defects or incorrect items shipped. If that happens reach out within 7 days of delivery and we'll make it right. For more details see our full Refunds Policy.

Email contact@ravebonfire.com within 7 days with your order number and a photo of what you received. We'll ship the correct piece immediately at no cost and arrange the return of the wrong one. Festival deadline? Tell us — we prioritize those.