Happy raving, and thanks for being part of the Bonfire family!
Frequently Asked Questions
Your questions answered
Common questions
How long before my order ships?
We hand-print each piece just for you. Standard production is 5–7 business days, and during peak season it may be 6–8 days. Once printed, express shipping takes another 2–4 business days.
How do I track my order?
As soon as your label prints, you’ll get an email with a tracking number. You can also check My Account → Orders → Track at any time.
Can I mix different designs or sizes?
Absolutely! Pick any styles and sizes—your cart only needs 4 pieces to unlock our bulk-order discount. Mix-n-match is our jam.
How do I choose the right size?
We include a detailed size chart on every product page. If you’re between sizes, we recommend sizing up for a relaxed, rave-ready fit.
What if my jersey doesn’t fit?
No sweat—we offer a one-time 50 % off reprint in your new size. Just contact us within 7 days of delivery.
What if my print is off-center or faded?
Oops—our bad! Email a photo within 7 days of delivery, and we’ll reprint or refund your order at no cost.
Can I return for a refund?
Since each item is custom-printed, we accept returns only for manufacturing defects or wrong item shipped. Reach out within 7 days and we’ll sort it.
Can I change my shipping address after ordering?
You’ve got 12 hours to update your address or design before it hits the printer. Just email us ASAP at contact@ravebonfire.com.
How about cancelling my order?
Full cancellations are possible within 4 hours of purchase. After that, it’s in the print queue and can’t be changed.
How do I keep my colors vibrant?
Cold wash, gentle cycle, inside-out
Hang-dry or tumble dry low
No bleach or heavy softeners
Follow these and your all-over prints will stay 🔥 for years.
Do you offer discounts for groups or events?
You bet. Orders of 4–9 pieces get 10 % off, 10–19 get 15 % off, and 20+ scores 20 % off. Email contact@ravebonfire.com for custom quotes and fast quotes within 24 hours.
Chat With Us
Chat is available
24 hours / 7-days a week
Send a message
contact@ravebonfire.com